Hartford Rederi AB
En del av familjen
go to Ven with us
Departures from Helsingborg | Malmö | Ven
Booking Terms and Conditions
All bookings are binding.
The person making the booking is personally responsible for the entire reservation. If a person is unable to attend due to illness, the booking will still be charged. However, a refund will be issued if a certificate confirming the illness is presented before departure. Tickets can be rescheduled up to 7 days before departure.
In case of bad weather, we are the most knowledgeable and will decide whether the trip should be canceled. We reserve the right to cancel trips due to technical issues or illness without being liable for compensation.
Any costs incurred by the customer due to delays will not be reimbursed by the shipping company.
If cancellation is necessary, we will contact all customers who made a booking the day before via email to the provided email address. It is the customer’s responsibility to check their email the evening before.
In the event of a cancellation from our side, no charges will be made for the trip.
Contact us if you have any questions:
Email: info@gotoven.com
Phone: 0760-391040
How much does it cost to go to Ven with you?
What is my ticket?
We use Nortic as our ticket provider. It is from them that you will receive a confirmation email with a QR code. This is your ticket that will be scanned by the crew upon boarding.
Do children aged 0-3 need a ticket even if they travel for free?
To avoid the risk of being overbooked, all passengers need a ticket, even children aged 0-3 who travel free of charge.
Where does the ship leave from?
What times does the ship leave?
Can I buy a round-trip ticket at once?
It is possible to buy a round trip ticket. The price will then be discounted – You can find the price list here
Can tours be cancelled?
If there are too few bookings or the weather is too bad, tours may be cancelled. If you have already bought a ticket for a tour that is cancelled, you will be contacted by text message and/or email the day before. In exceptional cases of weather changes that could not be predicted, we will contact you as soon as possible the same morning.
Can the boat depart earlier?
Yes, if all booked passengers are on board.
Can I bring a stroller, golf cart or bicycle with or without a bicycle trailer?
Yes, that’s fine. However, bicycles and golf carts need a ticket to ensure a place at the crossing. Tickets and prices can be found here.
Can I bring a dog?
You are welcome to bring your dog free of charge, however, it must stay outside on the deck out of consideration for allergy sufferers.
Is the ship handicapped accessible?
M/S Vike is partially wheelchair accessible and can be used outdoors. Our staff is always available to help make the crossing easier and more comfortable for all passengers.
M/S Tilda is also partially wheelchair accessible on the lower deck.
How long does it take to get to Ven?
Between Malmö and Ven the crossing takes about 1h 10 min, and from Helsingborg to Ven about 45 minutes.
Can you cross even if it's windy?
Yes, both M/S Tilda and M/S Vike are fast ships with excellent seaworthiness. In case of extremely rough weather, departures are cancelled.
Is there coffee on the ship?
Yes, on M/S Vike there is a kiosk on board that sells coffee, sweets and ice cream. On board M/S Tilda there is a small cafeteria and a bar with full rights.
Is there a toilet on the ship?
On board M/S Vike there is a toilet downstairs, and is therefore unfortunately not accessible for disabled people. M/S Tilda has four toilets, one of which is accessible for disabled people.
Where to stay in Ven?
There is accommodation for all tastes with both hotels, cottages and hostels. Keep in mind that the offer is limited so it is a good idea to book in advance. Ven is a nature reserve so it is only allowed to camp at the campsite. Read more about the range of accommodation here: Stay over at Ven | In Landskrona – visit, establish and move to Landskrona
Where do you rent a bike?
It may be a good idea to book bicycles before your trip to Ven. More information about bicycle rental can be found here www.venscykeluthyrning.se
What activities are there at Ven?
There is a lot to do on Ven, including the Tycho Brahe Museum, a whiskey distillery and ancient ruins.